DVD sale Terms and conditions

Your Use of the Site
This Site and the services provided on the Site are for personal and non-commercial use. You must not use any materials contained in the Site except to the extent necessary for your own personal use. You shall not use the Site for any illegal or immoral purpose or link this Site to any other site without our prior written consent.

Prices
The prices payable for the DVDs that you order are clearly set out on the Site. All prices are expressed inclusive of any VAT payable. There is no delivery charge. Every effort is made to ensure that prices shown on the Site are correct. In the unlikely event that an error is made in the price shown on the Site, We will not be liable to supply the product to you at the stated price. In those circumstances, we will not dispatch the item but will notify the correct price to you so you can decide whether or not you wish to order the product at that price.

Availability
Items shown on the Site will be in stock unless we tell you otherwise on the Site. However, occasionally we may be unable to supply a particular item.
Acceptance
There will be no contract of any kind between you and us unless and until you receive confirmation from us that the goods are being dispatched. Your order is an offer to buy from us. Nothing that we do or say will amount to any acceptance of that offer until we actually confirm that the goods are being dispatched. At any point up until then, we may decline to supply the goods to you without giving any reason.

Delivery
We shall deliver the DVDs to the delivery address that you supply, provided this is a valid address. We aim to deliver your order to you in one single delivery (subject to availability) and as quickly as possible. Most DVDs will be posted to you within 2 working days of receiving your order. We will advise you by email if there is likely to be a delay in dispatching your order.

Returns
If for any reason you are unhappy with what you have purchased from us, please contact us within 14 days of receiving the item(s) where we will provide you with a return address. Once these items have been received a refund will be made. NB: Any items that are returned will only be refunded if they are returned in their original packaging. It is recommended that any returns are sent by recorded delivery or special delivery to enable the package to be tracked.

Faulty Goods
If the goods ordered are received faulty, please contact us by e-mail within 7 days of the order being received, where we will provide you with an address of where to return the items. Once these have been received, a replacement will be sent out immediately.

Payment
We request payment as set out in the Site. Your credit/debit card details will be encrypted to minimize the possibility of unauthorized access or disclosure. Authority for payment must be given at the time of order. You will not be charged for items until they are dispatched.

Validation Checks
All credit card holders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to authorize payment to us, we will not be liable for any delay or non-acceptance of orders.

Customer Queries or Complaints
If you have any queries or complaints concerning your order, the Site, technical problems etc, you can contact Saks Film Broadcast Aps by:
Telephone: 0045 3315 9000
Email: support@saksophone.com
Post: Saks Film Broadcast ApS, Nyhavn 12a, DK-1051 Copenhagen K - Note, this address is not to be used for any returns.

Your Obligations to Us
You agree that you will not use the DVDs for any commercial or illegal purpose or for any other purpose prohibited by these Terms. You agree to abide by the terms of any copyright notice contained on any DVD, for example, the prohibition on a) copying of any of the DVDs; b) renting or otherwise supplying them to third parties. We shall not be liable for any loss or damage from the illegal, incorrect or inappropriate use of the DVDs purchased through the Site by you or anyone else.

Entire Agreement
These Terms contain the entire agreement between you and us. You acknowledge and agree that you have not entered into these Terms in reliance on any statement or representation of any person other than as expressly incorporated in these terms and conditions.

Registration & Privacy Policy
Saks Film Broadcast ApS will register your name, address and any necessary information you need to give out to be able to purchase the items sold on this website. The information will not be used in any commercial way. All payments with credit cards will be handled on a secure line by DIBS.

Notices
All notices shall be given:
- to us via e-mail at support@saksophone.com; or
- to you at either the e-mail or postal address you provide during any registration or ordering process or by us publishing relevant information on the Site. Notice will be deemed received either when an email is received in full (or else on the next business day if it is received on a weekend or public holiday in the place of receipt), three days from the date of posting where any notice is posted to you, or immediately upon publication of any relevant information on the Site.